We provide a full range of customer
relationship management (CRM) consulting and systems integration
services based on solutions from ACT!, SalesLogix, Business Center
4.0, and Maximizer Enterprise. We combine technology and project
expertise to re-engineer organizations (small and large) for the
future. We deliver high-impact applications that will maximize your
capabilities, improve your profits, and capitalize on your
opportunities. With our comprehensible approach to CRM solutions,
our clients are able to effectively update their systems to new
technology and adapt to the consumer-oriented economy.
Known for an outstanding reputation in delivery and quality, we are
prepared to surpass the challenges of the diverse and evolving
marketplace. We are a dedicated partner for all your system needs.
Our people are extensively trained and highly skilled experts, who
will work closely with you to create systems that empower your
organization.
Needs Analysis
Your sales processes are the stepping-stones to a better system.
Customer Relationship Management (CRM & SFA) software must support
your process needs and specific hardware must be chosen to run the
software. Our Dale Carnegie trained consultants will help you assess
your options and meet your organizational needs.
Software
Our standing as a SalesLogix Business Partner, ACT! Certified
Consultant, Business Center 4.0 Certified Partner, and Maximizer
Enterprise Business Partner provides us access to the worlds’ best
Customer Relationship Management software. We will help automate
your staff, regardless of the software or the number of users.
Customization
Our Certified Consultants will customize your system to meet your
specific goals and needs. We will help integrate your system and
applications with various software products that your employees rely
on day-to-day, i.e. telephones, handheld devices, faxing, email,
connecting your sales automation applications to other databases and
more.
User and Support Staff Training
Many projects fail due to insufficient or inadequate training. PC
POWERUSER, Inc. will continuously work with your users to ensure a
working knowledge and efficiency of the automated system.
Post Implementation Support
PC POWERUSER, Inc. is committed to the ongoing success of our
customers. We offer a high level of
after-sales support,
tailored to your specific needs. As your organization grows and your
needs evolve we are available for post-implementation follow-up and
changes.